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Tracking the Pharmacy Robberies on Long Island

Authorities are investigating whether a series of similar pharmacy robberies are related.

Four incidents have taken place in Nassau and Suffolk counties. In each, two or more armed men entered a pharmacy in the early morning hours and demanded narcotics and cash before fleeing, police said.

No one has been injured, but in the latest robbery — in Port Jefferson Station — at least one employee was “restrained,” police said.

There have been similar incidents in Queens, but a New York City police spokesman said so far no connection is being made to those on Long Island.

Police are asking anyone with information on the Suffolk robbery to call the Major Case Unit at 631-852-8555 or Crime Stoppers at 800-220-8477. Anyone with information on the Nassau robberies should call 800-244-8477.

Here, according to police, are when and where the robberies occurred:

Feb. 17

CVS, Valley Stream

Feb. 19

Walgreens, Bethpage

March 15

CVS, Glen Cove

April 3

CVS, Port Jefferson Station

Follow Newsday’s reporters covering aftermath of NYC terror attack

In the wake of the Manhattan terrorist attack, follow Newsday’s reporters in locations where suspect Sayfullo Saipov was known to have lived.

Find more of their updates on Twitter: Stefanie Dazio in Paterson, N.J. @steffdaz | Rachelle Blidner in Paterson N.J. @rachelleblidner | Laura Figueroa in Tampa, Florida @laura_figueroa

Read Laura’s full dispatch from Tampa: here.

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  3 p.m. | Paterson

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NYC Bike Path Attack: How it Unfolded

A man in a rented Home Depot pickup truck killed eight people and injured 15 others Tuesday when he drove along a bike path near the World Trade Center memorial.

The damage unfolded in a matter of minutes.

At 2:06 p.m., suspect Sayullo Saipov rented a truck.

He rented it from a Home Depot in Passaic, New Jersey, NYPD Deputy Police Commissioner John Miller said.

He entered Manhattan via the George Washington Bridge at 2:43 p.m.

At 3:04 p.m., the driver entered the bike path at Houston Street.

He drove south on the West Street pedestrian/bike path for just under a mile, mowing down pedestrians and bicyclists.

The truck hit a school bus near Chambers Street.

The driver got out of the truck brandishing what appeared to be two firearms. They were later recovered and determined to be a paintball gun and a pellet gun.

Ryan Nash, an NYPD officer from Long Island, shot the suspect in the abdomen. He was taken into custody and brought to Bellevue Hospital.

By 3:08 p.m., more than a dozen 911 calls come in reporting the incident.

Over the course of about five minutes, police and dispatchers are captured on the scanner requesting units to West and Chambers streets and relaying information as it comes out.

The suspect was identified as Sayfullo Saipov.

A source identified the suspect as Sayfullo Saipov. He has a Florida license but was living in New Jersey.

Witnesses told police the suspect shouted “Allah Akbar,” which means “God is great,” when he exited the truck, a law enforcement source said.

Warning: Graphic video follows.

Officials call the attack ‘an act of terror.’

At a 5:15 p.m. news conference, officials called the attack an act of terror.

Gov. Andrew M. Cuomo said the suspect was acting as a lone wolf, and there was no evidence of a “wider plot.”

President Donald Trump tweeted about the incident at 5:30 p.m.

… followed by First Lady Melania Trump.

The President continued with additional tweets in the hours afterward.

His official statement promised a joint NYPD and FBI investigation.

Nassau’s Acting Top Cop Retiring: What You Need to Know

Acting Nassau Police Commissioner Thomas Krumpter, a 25-year

Nassau’s top cop, acting Police Commissioner Thomas Krumpter, is retiring, effective July 20.

Krumpter was named acting commissioner of the department in 2014 — a tenure that included the controversial consolidation of police precincts in a cost-cutting effort and a union-blocked move to usher in body cameras. But Nassau County Executive Edward Mangano never formally nominated him to be top cop, which would have required Krumpter to face public scrutiny before the Nassau County Legislature — which votes on all commissioner-level appointments.

His retirement comes after 25 years in the department.

A Long Island native

Krumpter grew up in South Huntington and graduated from St. Anthony’s High School in 1985, the same year his father retired from the Nassau police department.

He served as a U.S. Marine before working as a New York City Housing Authority police officer from 1989 to 1992, when he joined the Nassau County Police Department.

Krumpter announces increased patrols in communities in 2016. Photo by Howard Schnapp.

He earned a bachelor’s degree in accounting from SUNY Old Westbury in 2005 and a master’s in criminal justice from the University of Cincinnati in 2013. He is married with two sons.

Though he has been in talks to become the chief of the Lloyd Harbor Village Police Department, Krumpter said Monday he is juggling several job opportunities, both in government and the private sector.

State of the department

Krumpter has sought to address some of the thorniest issues facing law enforcement recently, from a national wave of anti-police feelings to the surge in gang-related killings across Long Island. He frequently butted heads with the previous head of the police union on issues including body cameras for officers.

Nassau County Executive Edward Mangano and Acting Police

Precinct consolidation

One of the department’s most dramatic changes — the precinct merger plan — came before Krumpter’s time in the top spot, though he was the point person on it as first deputy commissioner. The plan was approved in March 2012 when Thomas Dale was commissioner. It called for eight precincts to be consolidated into four, with the closed precincts converted into lighter-staffed “community policing centers.” In the end, only part of the plan was enacted.

Krumpter at the grand opening of the new First Precinct in Baldwin. Photo by J. Conrad Williams Jr.

The proposal was touted by Mangano and Krumpter who said it would save $20 million annually. It was the subject of scores of public meetings, during which critics charged the mergers would result in more crime, slower response times and increased police overtime. Police officials countered that the same number of police would be on patrol and crime would not spike.

Combating the heroin problem

The police department launched its heroin task force in 2015, shifting eight detectives to its Narcotics Unit. The detectives were tasked with gathering intelligence on heroin dealers and making arrests. In 2016, Krumpter joined Suffolk County Police Commissioner Timothy Sini in launching a joint heroin task force to try to trace the origins of every overdose, officials said. Detectives from each county and an intelligence analyst were assigned to the unit full time.

Authorities have arrested seven men in connection with

Mangano touted it as one of the tenets of Krumpter’s time as commissioner. “With the formation of a Joint Heroin Task Force, we have combined resources with Federal, State and local law enforcement partners to track down the sources of fatal heroin overdoses. We have arrested hundreds of drug dealers, seized firearms and taken thousands of glassines of heroin and pain pills off our streets,” he said in a statement.

Use-of-force policy

In 2016, the police department revamped its use-of-force policy, urging officers to use de-escalation methods rather than physical force. The policy also expanded and tracked the incidents involving physical force reviewed by top brass and limited the use of the controversial chokehold.

Krumpter discusses the new use-of-force policy in July 2016. Photo by Howard Schnapp.

The policy tweaks came about two years after the department embarked on the first major overhaul of its policy in more than three decades in the wake of a pair of high-profile shootings involving Nassau officers.

A question about morale

Earlier this year, Krumpter and newly elected Nassau Police Benevolent Association President James McDermott traded public remarks about officer morale in the department.

In response to comments Krumpter made to Newsday, in which he said that officers who don’t like their jobs should quit, McDermott said that morale was at a low point and that the commissioner was not in a position to know how officers view their jobs. McDermott pointed to a wage freeze, loss of longevity pay, and poor work conditions in some precincts.

Krumpter pointed to the average salary of $125,000 to $130,000 a year, and said “if someone can’t be happy with that on the Nassau police department, I am not sure they’ll be happy with any police department.”

Officer fired

In May 2014, early into Krumpter’s tenure as commissioner, the police department fired Officer Anthony DiLeonardo, who was off-duty and not in uniform when he shot a retreating, unarmed cabdriver in Huntington Station after a night of drinking with another cop.

June 23, 2013: How Newsday covered the story.

DiLeonardo, who police internal affairs investigators found recklessly escalated a roadside dispute, was never suspended after the Feb. 27, 2011, incident in which he fired his service weapon five times at cabbie Thomas Moroughan. An internal affairs investigation concluded in 2012 that DiLeonardo be brought up on 19 departmental charges, but disciplinary actions against the officer did not begin until after Newsday reported about the lawsuit.

Krumpter called DiLeonardo’s conduct a “breach of public trust” and said it would “not be tolerated by the Nassau County Police Department.”

Record crime lows

Under Krumpter’s watch, the overall crime rate in Nassau County in 2016 dropped to a new all-time low as crimes in almost all categories — including homicides and shootings — fell slightly compared with 2015, department statistics show. Krumpter credited the use of increased technology and more aggressive policing for the drop.

How the record 2016 numbers compared with the 2015 numbers, which were also low:


Decrease in overall crime


Decrease in violent crime, including homicide, rape and shootings


Decrease in residential burglaries

Krumpter said in March that the department would maintain those numbers with a plan to add hundreds of new license plate readers and gunshot detection devices to county streets, and expand the network of paid informants.

What’s next?

Deputy Commissioner Patrick Ryder will serve as acting commissioner after Krumpter retires, Mangano announced.

Ryder was appointed to his current position on Jan. 1, 2017, the top promotion among a slew to replace top brass in the department after retirements in 2016 and 2015.

Krumpter and Patrick Ryder after Krumpter’s retirement announcement. Photo by Howard Schnapp

Ryder was previously a detective sergeant and was the commanding officer of the department’s Asset Forfeiture and Intelligence Unit. By taking on a civilian post as deputy commissioner, Ryder saw his salary decrease from the base of $273,709 in 2016 to $249,425 — a $23,284 pay cut.

Brian Hoesl, president of the Superior Officers Association, the union representing those at the ranks of captain and above, said while he has “great respect” for Ryder, whom he called “talented,” he questioned Krumpter on his decision to appoint the detective sergeant to the deputy commissioner post, bypassing several higher-ranking officers.

The move was not unprecedented, however, as lieutenants and sergeants have been promoted to deputy commissioner three times previously, officials said.

Krumpter defended his choice, pointing to Ryder’s expertise in asset forfeiture, which has seized about $141 million from illegal activity that has been used to fund a host of equipment purchases and initiatives. He said Ryder “brings a skill set to the table that is unique.”

The Path of LI’s Knifepoint Robber

The man suspected of a string of knifepoint robberies across Long Island since mid-February was caught by police Monday night, cops say. The man is suspected of hitting 18 stores — 10 in Nassau and eight in Suffolk — mainly chain ice cream shops and sandwich restaurants, and demanding cash, according to police. Two of those were attempted robberies. No injuries were reported in any of the incidents.

The suspect and two others — a man and a woman — were arrested by Suffolk and Nassau police after a robbery of a Carvel in Huntington Station, Suffolk Assistant Police Commissioner Justin Meyers said.

The two other people are being investigated to determine if they are connected to the robbery spree, Meyers said.

The following robberies or attempted robberies are thought by police to be part of the suspect’s crime spree:

Feb. 13

Carvel, Copiague

Feb. 15

Dunkin’ Donuts, Seaford (attempted)

Feb. 15

Carvel, South Farmingdale

March 20

Subway, Copiague

March 21

Carvel, Bethpage

March 26

Carvel, Westbury

March 28

Subway, Carle Place

April 1

Carvel, Lake Ronkonkoma

April 4

Subway, Plainview

April 8

Subway, Westbury

April 11

The Barn, West Babylon

April 11

GameStop, Merrick

April 15

Subway, North Merrick (attempted)

April 15

TCBY, Lynbrook

April 18

Subway, Ronkonkoma

April 19

Baskin-Robbins, Bohemia

April 30

The Barn, Lake Ronkonkoma

May 1

Carvel, Huntington Station

Santia Williams 911 Calls

Santia Williams and her family made a dozen 911 calls asking police to intervene in disputes between Williams and her ex-boyfriend Jason Jenkins. Eleven of those calls were made in the first half of 2011 and six were made after Williams obtained a restraining order against Jenkins on June 28. Two weeks later, Jenkins shot and killed Williams before taking his own life. An internal police report found that several officers failed in their duty when responding to the calls. Listen to five of the calls below.

Santia Williams Story

Santia Williams needed help.

Her 250-pound ex-boyfriend, Jason Jenkins, had snatched their baby from her arms, violating a judge’s order to stay away. After taking off with the girl, Jenkins threatened to kill the 2-month-old and himself.

Williams made at least four calls to Suffolk County police over the next week. Recordings of the July 2011 calls capture Williams’ voice, scared and confused about why police would not arrest Jenkins.

The last call for help came from Williams’ 12-year-old nephew, who lived in the same Bay Shore apartment as Williams.

“There’s a guy with a gun,” the boy told the 911 operator. “Please come fast, quickly. Please, please, please.”

When police finally did arrive to take Jenkins away, they needed body bags instead of handcuffs.

Long Island judges grant roughly 30,000 orders of protection every year, mostly in cases where a man has harmed or threatened to harm a woman. The orders are supposed to marshal the power and authority of the law enforcement system on behalf of those in danger by placing restrictions on individuals who have been deemed a threat.

But the system failed Williams, 26, a mother of two. Despite Williams’ repeated pleas that police arrest her abusive ex-boyfriend for violating an order of protection, Jenkins, 27, remained free to kill Williams with a shotgun before turning the gun on himself.

Drawing broad conclusions about the system that protects domestic violence victims is difficult. Access to Family Court records in New York State is limited to respect an individual’s privacy, and state agencies proved unwilling to provide even basic information that would not identify individuals, such as dates protective orders were issued and served.

However, in a joint investigation, Newsday and News 12 Long Island reviewed three hours of 911 calls and radio transmissions and more than 300 pages of documents related to the Williams case, including the records from an ongoing wrongful-death lawsuit Williams’ mother filed in July 2012 against Suffolk County, its law enforcement agencies and 15 officers. The court file contains a document in which the county admits to specific failures uncovered in an Internal Affairs Bureau investigation, but not the IAB report itself.

Reporters also interviewed 21 people, many with direct involvement in the Williams case or in the system meant to protect women like her.

The examination offers a look at a worst-case scenario of what can happen in a domestic violence case when the system fails to protect someone who turned to it for help.

The records and interviews show:

• Suffolk County police neglected to arrest Jenkins despite knowing of the order of protection against him and repeated complaints that he had violated it. Suffolk police rules mandate an arrest in such circumstances.

• The Internal Affairs Bureau initiated its investigation into how officers handled the Williams case a year after Williams’ death and only after Williams’ mother filed a wrongful-death lawsuit in federal court.

• This was not a one-time mistake by a lone officer. On at least four occasions, eight police officers violated department rules by failing to take victim statements from Williams or complete domestic incident reports after responding to her 911 calls.

• Internal Affairs investigators found that three officers — John Mercurio, Jason Morge and Miguel Vias — failed to “adequately investigate” after Williams made at least two 911 calls about Jenkins in one day.

• Another four officers — Nicholas Aspromgos, John Brunkard, Valentin Rosado and Frank Ortiz — failed in their duty to adequately or properly investigate on at least two occasions when called to deal with Jenkins. Both instances happened after a judge had issued a protective order against him. Also, Officer Luis Ruiz failed to notify the sheriff’s office, which serves protective orders, that he’d had contact with Jenkins.

Although Suffolk’s Internal Affairs Bureau issued its findings more than a year ago, the department has not disciplined any of the officers involved in the case, according to Frederick K. Brewington, a Hempstead attorney who is representing Santia Williams’ family in the lawsuit.

In response to the family’s complaint, the county denied “any conduct giving rise to any cause of action” in the Santia Williams case.

Suffolk police officials, citing the ongoing litigation, declined to answer questions for this story and the individual officers named did not respond to messages left with the department or the police union. Police also withheld public records, including the IAB report, in response to Freedom of Information Law requests and did not provide a reason for doing so, although they are required by law to give one.

Williams’ mother, Phyllis Coleman, said in an interview that police officers “did not do their job.”

“My daughter was in a burning building,” Coleman said. “Why didn’t they rescue her?”

Brewington said officers displayed a “level of willful neglect” that reminds him of how Nassau County police treated Jo’Anna Bird, another young mother of two killed by her boyfriend, in 2009. Police negligence in that case led to a $7.7 million settlement by the county with the Bird family, whom Brewington also represented.

Brewington, who has been outspoken about issues of discrimination on Long Island and is an expert in civil rights litigation, alleges that laziness and bias explain some of the failure by Suffolk police in the Williams case. Her pleas would have been treated more seriously had she been white and affluent rather than black and poor, Brewington contends.

However, all women confronting abuse should heed the Williams tragedy, he said.

“Women need to be very concerned when they pick up the phone and they say ‘help me,'” Brewington said. “Because in this situation, when the help came, it wasn’t worth spit.”

Suffolk County’s rules stress decisive action in domestic violence cases and emphasize the importance of officers using their arrest powers.

“Failure to make an arrest leaves one party in the altercation at the mercy of the other and leaves the offender with the impression that he/she can continue to violate the law,” the rules state.

Suffolk’s “pro-arrest” policy took effect in 1988 when, in his first executive order, newly elected County Executive Patrick Halpin made arrests mandatory in most domestic violence situations, regardless of whether an order of protection has been obtained.

The policy was the first of its kind in the state and was a personal victory for Halpin. One of his boyhood friends grew up in a home where domestic abuse took place, and Halpin learned later in life that his friend battered a woman as an adult.

Halpin said his order was meant to change a police department culture that too often was cavalier in its attitude toward domestic violence.

“The whole idea was to make it clear as day,” he said in a recent interview. “If somebody is being harmed, they must act. They can’t just separate the parties and, if the perpetrator takes off, not do anything.”

Halpin’s order also required police to file domestic incident reports that are relayed to victims advocates, who can intervene to protect those in danger. In the Williams case, a document in the court file shows that police in multiple instances did not complete such reports or take required victim statements from Williams.

Police knew that the court had ordered Jenkins to stay away from Williams. An order of protection is immediately entered into a computer system that makes the information accessible on squad car computers, said Lt. Ed Brummerloh, who commands the Suffolk Sheriff’s Domestic Violence Bureau.

It’s the job of sheriff’s officers to locate the subject and serve the order, but if police arrive at a scene and find someone that has not been served, they give the order verbally — a process known as an advisement — and notify the sheriff’s office, Brummerloh said.

Although sheriff’s deputies will continue to attempt to serve the order, an advisement qualifies as valid service in Suffolk, Brummerloh said. Once a person has been verbally served, police can arrest someone who violates an order of protection, he said.

Suffolk’s rules require that when an officer has a reasonable belief that an order has been violated, “an arrest shall be made. There will be no attempts to reconcile or mediate the situation.”

Gregory J. Blass, a former Suffolk Family Court judge and county social services commissioner, said officers sometimes use the fact that an order has not been formally served as an “invalid excuse” not to act. Blass, after reviewing the Williams case and 911 calls at Newsday’s request, said police missed several opportunities to arrest Jenkins, including before Williams obtained the order of protection.

“If the police encounter a guy who is making threats like that,” then it’s a domestic violence case and there needs to be an arrest, Blass said. “There’s this pattern of giving him a pass.”

He stressed that an order of protection is not needed to make an arrest. When domestic abuse is alleged and corroborated, Suffolk’s “pro-arrest” policy is supposed to kick in, he said.

Blass said the system works the vast majority of times, but the details of the Williams case raised doubts over whether police training needs to be improved.

“Something has broken down,” Blass said.

On June 25, 2011, Williams called 911 about Jenkins for the fourth time in the same week.

Authorities had evidence of Jenkins’ propensity for violence even before Williams sought their help.

Records show police had arrested him on charges of dealing drugs, menacing and felony robbery. He spent eight months in prison after pleading guilty in June 2006 to robbery. Two men involved in the case obtained orders of protection against Jenkins, including one that extended into 2011.

Jenkins continued to find trouble after getting released on parole. Aleathia Brown, with whom Jenkins had a baby, wrote in a statement to police that Jenkins went to her Middle Island home late one night in September 2008, backed her into a car and put a knife to her face.

Brown said she broke free, ran back into her house and dialed 911. Jenkins fled.

Police caught and arrested Jenkins, who later faced charges that included second-degree menacing with a weapon, a felony. Jenkins accepted a plea deal that reduced his charge to a noncriminal violation, and a judge issued a two-year order of protection directing Jenkins to stay away from Brown.

The order expired on March 12, 2011. By then, Jenkins was dating Williams.

Coleman described her daughter as quick to laugh but with a temper. In family photos, she wears a sly smile. Williams graduated from Malverne High School and had a daughter, Aniyah, when she was 21. She was fighting to make it as a single parent, Coleman said, and was proud when she graduated from a night course in medical billing and when she got a promotion and 50-cent raise at work.

Coleman said her daughter met Jenkins at the Long Island Rail Road station in Bay Shore. Williams was not impressed with Jenkins, who was overweight, sickly and worked stocking shelves overnight at P.C. Richard & Son in Farmingdale.

But Jenkins’ rough upbringing drew Williams’ sympathy, Coleman said, and Williams’ feelings for him softened.

Court records in one of Jenkins’ criminal cases show his parents divorced when he was 3 and his stepfather beat him with bottles and pool sticks. In 1998, when he was 14, Jenkins’ mother petitioned for state supervision, and he was sent to a juvenile facility.

Jenkins’ biological father went to prison after stabbing Jenkins’ stepfather four times in the head. His biological father died of liver failure in 2003, and Jenkins tattooed “POP” and “RIP” on his left arm.

“People love people who are broken,” Coleman said of her daughter. “She would say, ‘He doesn’t have somebody to help him.’ “

From the start, Coleman was suspicious of Jenkins. When Coleman saw him for the first time with Williams, Jenkins turned away and refused to get out of the car to be introduced.

Jenkins did not like it when Williams went somewhere without him, Coleman said. He’d follow her to the mall, or Williams would step outside the real estate firm in Ronkonkoma where she worked as a secretary and find him lurking by her car.

Coleman said she begged her daughter to end the relationship, but for a time Williams defended Jenkins: His attachment could feel like love and they were having a child together. Maybe he could be fixed.

After receiving an order of protection against Jenkins, Williams called 911 at least three times on July 5, 2011. This is the third call.

On March 13, 2011, the day after Aleathia Brown’s order of protection against Jenkins expired, a woman called 911 to report that Jenkins was beating Williams. The woman, Williams’ best friend, said Williams was nine months pregnant and that children were in the home.

When police arrived, they arrested Jenkins on outstanding traffic, petty larceny and menacing warrants but not for his treatment of Williams. Jenkins spent three days in jail before he was released after paying $250 cash bail. It was the one time police arrested Jenkins after a dispute with Williams.

Williams continued to live with Jenkins on Spruce Street in Bay Shore in a tan, two-story apartment building across from an auto shop. In late April 2011, Williams gave birth to their daughter, Arianna.

By the time summer began, Williams pushed to end the relationship with Jenkins. Coleman said her daughter was unsure how to get away from him safely and that she kept pepper spray and a bat in her car.

On June 19, Father’s Day, Williams took her kids and went to stay upstairs in an apartment occupied by her sister, Shannah Jordan, and nephew, Darius, 12.

The next day, Jenkins banged on Jordan’s door. Then he went downstairs to the apartment that he had shared with Williams and threw some of their belongings into the street, including Arianna’s crib.

Jordan called the police. It was the first of at least nine calls that she and Williams would make to police over the next three weeks.

Because police have declined to discuss the case or provide documents, Newsday does not have an official account of how officers handled each call.

At Newsday’s request, two retired law enforcement officers who were supervisors listened to recordings of the 911 calls and related police radio coded communications. The retired officers said police responded to the scene after each call but did not arrest Jenkins except after the March 13, 2011, incident.

Court records filed in the family’s lawsuit show that an Internal Affairs investigation found that police officers improperly voided at least three of Williams’ 911 calls and logged at least one call as related to a complaint from the previous day. The department’s admissions do not explain why officers took those actions.

But the retired law enforcement officers told reporters that when multiple 911 calls come in for the same incident, police sometimes void — or combine — the calls under one complaint number so they don’t need to write a report for each one. Although there is no paper record of each call, an electronic record remains. However, it’s considered a dangerous practice because it limits the ability to conduct follow-up investigations, one of the officers said.

When police responded to Williams’ June 20 call, they ordered Jenkins to put the belongings he’d thrown out into the street back inside. Then they left.

Shortly after, Williams called 911 to report Jenkins had threatened to burn down the building. She told the operator that police had just gone and that they knew Jenkins was capable of violence. She complained that police had not done more when they first arrived.

“Is that a justification for him for being arrested? Because he’s endangering the life of me and my children,” Williams said. “He’s threatening everybody. I mean, that’s not, I don’t see how that’s OK.”

Blass, the former Family Court judge, said police should have arrested Jenkins after he threw the crib and other items into the street. Jenkins’ behavior was “clearly designed to put the victim in fear,” as evidenced by Williams’ repeated calls to 911, Blass said.

Three days later, Williams again called 911, saying Jenkins would not let her leave her apartment and that he kept trying to snatch Arianna’s car seat out of her hands. Two days after that, Jenkins was again at the door demanding to see the baby. Williams did not want him inside the apartment and again called police.

“He’s been . . . saying creepy things, and being irrational,” Williams told the 911 operator. “It’s been an ongoing, you know, problem.”

The operator asked if she had an order of protection. Not yet, Williams told her.

Williams went to Suffolk Family Court on June 28 and got the order. It directed Jenkins to refrain from harassing, threatening or intimidating Williams and to stay away from her, her workplace and her apartment.

The order said Jenkins was to have no contact with Williams, except to arrange visits and curbside pickup and drop-off of Arianna.

On July 6, Williams’ sister, Shannah Jordan, called 911 to report that Jenkins still had not returned his daughter two days after snatching her from Williams’ arms.

Jenkins knocked on Jordan’s apartment door on July 4. Williams answered with Arianna in her arms, and Jenkins grabbed the baby.

Williams called 911.

“I have an order of protection against my ex-boyfriend,” she told the 911 operator. “He came up to my sister’s door, where, really, he’s not supposed to be.”

She explained that Jenkins had snatched the baby and would not give her back.

Sheriff’s deputies had trouble locating Jenkins and had not yet served him with the protective order, which had been issued six days earlier. When police responded to Williams’ call, according to her mother’s lawsuit, they said they could do nothing until deputies had served Jenkins.

About 4:30 p.m. on July 4, Police Officer James O’Callaghan telephoned the sheriff’s office to say he had verbally served Jenkins with the protective order. It’s not clear from court filings whether O’Callaghan spoke with Jenkins in person or over the telephone.

Williams made three panicked calls to police the following day, July 5, and a total of four officers responded.

The county would later acknowledge violations of department rules, including that two officers failed to properly investigate the incident; two knew Williams had an order of protection but failed to notify the sheriff’s department; three officers did not do the required paperwork; and two officers failed to notify their supervisor.

Williams told the officers that Jenkins had their daughter and was threatening to commit suicide. In the last call, Williams told a 911 operator that she had a police report from when Arianna was first taken. Jenkins appears to have been nearby at the time.

“He’s sitting here at work at P.C. Richard and he won’t tell me where the baby is,” Williams said. “He took the baby out of my arms and went downstairs and took her stuff and hopped in a cab, taxicab, up and took her. And the police were saying there’s nothing that they can do.”

Blass said it was another missed opportunity to arrest Jenkins.

“He kidnapped the child,” Blass said. “Coupled with the order of protection, it adds up to the need for some serious response.”

Jordan called 911 the next day, July 6. She told the operator that Jenkins was aware of the order of protection and that he’d been verbally served. Jordan said she and Williams had just called “police over in Melville by his job” hoping for help in getting Arianna returned.

She told the operator that Jenkins had given police an address where he claimed the baby would be found. Police had given her and Williams the address, Jordan said, but when they arrived, Arianna was not there. The address police provided was an abandoned building in Brooklyn, Coleman said in a recent interview.

Jordan told the 911 operator that she and Williams wanted to file a missing-person report and a harassment complaint against Jenkins for repeatedly calling them.

“We don’t know if the baby is alive or dead,” Jordan said. “He’s saying that he’s going to kill himself and kill the baby.”

Jordan said in a recent interview that police told her they could do nothing until the protective order was served. Jenkins became more aggressive, she said, as he saw his conduct draw no sanction from law enforcement.

“It was extremely frustrating,” she said. “They definitely could have done more as far as getting him off the streets and making her feel safe, and honoring the order of protection that she went to court and obtained to keep him away from her, but they never did that.”

Coleman said when Jenkins finally returned Arianna on the night of July 6, the baby had mites. Williams called police to say that Jenkins had come to her building, and although he had been verbally served two days earlier, Coleman said her daughter again was told nothing could be done until Jenkins had been served.

“It would go on like a revolving door,” Coleman said. “It was horrible.”

On July 12, 2011, a child – later confirmed to be Williams’ 12-year-old nephew – made this call to 911.

A vehicle had damaged a utility pole, so there was no electricity in the Spruce Street building on the night of July 11. Candlelight cast shadows on the walls inside Jordan’s apartment, where Williams, her two daughters and nephew Darius stayed.

The sheriff’s office had served Jenkins with a copy of the protective order three days earlier, a formality given that the order had already been served verbally. In the street outside the apartment building, Jenkins stood smoking and talking with passersby.

After midnight, Jenkins walked into the building and up to the second-story apartment.

Santia Williams’ sister, Shannah Jordan, discusses July 12, 2011 (Credit: News 12 Long Island).

Jordan woke up about 1 a.m. and walked out of her bedroom to the living room. In the darkness, she could make out Jenkins speaking softly to Williams. Jordan said he was “eerily calm” as he told Williams he did not want to go to court over custody of Arianna.

Jordan asked Jenkins to leave, but he refused. Jordan said it was dark, and though she did not see a gun, she was “very scared” and stepped back into her room.

But Jenkins did have a gun.

Jordan said that within seconds of going back into her bedroom, she heard Williams plead for her life. Then she heard a gunshot.

Jenkins had shot Williams in the chest. Her two children were in the room.

As Jenkins tried to kick in the door to her bedroom, Jordan said she leaped from a window, shattering bones in her foot when she hit the ground. Jenkins put the barrel of the shotgun to his head and killed himself.

He told the operator he was “on Spruce Street,” and the woman repeatedly pressed the boy for an address he either didn’t know or was too rattled to remember.

Darius Jordan called 911 at some point during the encounter. The voice on the recording of the overwhelmed, frightened boy begged the operator to “come fast.”He told the operator he was “on Spruce Street,” and the woman repeatedly pressed the boy for an address he either didn’t know or was too rattled to remember.

“He has a gun. He has a gun. Right now!” Darius said. “Please hurry!”

The call-taker asked for an address once more before the line went dead.

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