Massa said her top priority continues to be her "open-door policy" in assisting taxpayers with questions or concerns about tax assessments. She also fields questions about the assessment process, exemption criteria, tax grievances and the small-claims process. "I'm committed to working diligently for the public, maintaining an efficient and effective professional office with a user-friendly atmosphere, and staying on top of every aspect of the assessment profession," she said in written comments.
Massa, 56, has been assessor for the past 16 years and is seeking a fifth term. She also is on the Conservative, Independence and Reform lines, and has been cross-endorsed by the Democratic Party. Massa and her husband, Douglas, have two children. Massa has a bachelor of science degree in business economics from SUNY Oneonta. She holds a New York State certified residential appraiser license and the designation of professional assessor from the New York State Institute of Assessing Officers.